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Best Practice for Regional Revitalization – Good examples of regions revived and revitalized by “airport x local tourism resources x hotel” and “attracting human resources x work vacation”
地方創生の実践的事例~「空港×地域観光資源×ホテル」と「人材誘致×ワーケーション」で復活・活性化する地方の好事例~
Aging
BPO
Entertainment
Hospitality
IoT
Local
Regional Revitalization
Tourism
Program date _2022/1/31~2/3
Lecturer  /   [Assoc.Prof. Sou IKEDA] ,College of Business Management
Number of participants  /  18
University  /  Central Philippine University/Philippine、National University of Malaysia/Malaysia
Major  /  Environmental Engineering、Law 、Hospitality Management、Marketing、PLANT BIOTECHNOLOGY、Business Administration、Science in Agriculture、Environmental Management、Environmental Health 、TEACHING ENGLISH AS SECOND LANGUAGE、MECHANICAL ENGINEERING、Agricultural and Biosystems Engineering

Japan is experiencing a declining birthrate and aging population ahead of other countries, and the maintenance and development of local economies, municipal functions, and communities is an urgent issue. These issues are also likely to arise in Europe, the U.S. and other Asian countries, where the birthrate is gradually declining and the population is aging. Similar to Japan, Malaysia and the Philippines have been successful in attracting tourists to their major cities and famous resort areas, but many local cities are struggling to attract tourists. The initiatives of Nanki-Shirahama and Awaji Island are based on a two-pronged approach of attracting human resources (utilizing external resources) and utilizing local tourism resources (utilizing internal resources), and are examples of the use of cutting-edge IoT, which will provide know-how that can be deployed in the countries of the participants.
Nanki-Shirahama Airport was privatized in April 2019 through a concession system. As a demonstration experiment of IoT hospitality services throughout the region, NEC’s face recognition system will be adopted, and a system will be introduced in which travelers can use their registered “faces” as passports before departure at hotels, theme parks, shopping, etc., to check in, enter and exit rooms without keys, and enjoy shopping without the need for wallets or smartphones. In addition, Pasona Inc. has introduced a system that allows people to enjoy shopping without the need for a wallet or smartphone. One of Pasona’s initiatives on Awaji Island is the BPO (Business Process Outsourcing) business. This initiative is expected to increase the number of people living in the local area, as well as develop BPO services beyond the national borders.
In this course, while carefully unraveling these elements one by one, students will understand how they are connected and how they are structured, as well as listen to the real voices of those involved and visit related facilities to acquire the theories we have learned. Through group work, we will also learn about local resources. In addition, through group work, the participants will have an opportunity to think about how to discover local resources and how to develop Japanese know-how for regional revitalization in their countries.

 

日本では他国に先駆けて少子高齢化が進んでおり、地域経済や自治体機能、コミュニティの維持発展が喫急の課題となっている。これらの課題は今後、徐々に少子高齢化が進む欧米やアジア諸国にも発生する課題となりうる。また、日本と同様、今回招へいするマレーシアやフィリピンも、主要都市部や有名リゾート地の観光客誘致は成功しているものの、多くの地方都市では苦戦している状況である。南紀白浜および淡路島の両取り組みは、「人材誘致(外部資源の活用)」と「地域観光資源の活用(内部資源の活用)」という両側面からのアプローチであり、且つ最先端のIoTを活用した事例となっており、参加者の国々へも展開できるノウハウとなる。
南紀白浜空港は、2019年4月にコンセッション方式で民営化した。地域全体でIoTおもてなしサービスの実証実験として、NECの顔認証システムを採用し、旅行客はホテルやテーマパーク、ショッピングなどにおいて、出発前に登録した「顔」をパスポートにし、チェックインやキーレスでの部屋への入退室、財布やスマートフォン不要のショッピングなどが楽しめる仕組みを導入している。また、パソナが手掛ける淡路島での取り組みの1つとして、BPO(ビジネスプロセスアウトソーシング)事業がある。この取り組みは地方の定住人口のを増やす取り組みとともに、国を超えたBPOの展開も期待できる。
地方創生、地域活性化には多面的な要素が絡まり合っているが、本コースではそれらを1つ1つ丁寧に紐解きながらも、どのように結びつき合っているか、どのような構造になっているか、を理解するとともに、関係者の生の声を聞き、関連施設を視察することで、学んだ理論を身に付けていく。また、グループワークを通して、地域資源をどのように発掘し参加者の国々への日本的地方創生ノウハウの展開を考えるきっかけとする。

Nanki Shirahama Hotel Seamore
Group Photo
Schedule

Voice of participants